The Impact of New Public Management on Public Service Delivery in Nigeria: Emergence and Importance

Abstract

The main objective of this paper is to examine the impact of the New Public Management (NPM) on public service delivery in Nigeria which connotes a new paradigm of public administration. New Public Management (NPM) points to the failures and inadequacies of public sector performance over time and the hiccups lying on the nature and processes of public sector activity and traditional administration. NPM was therefore developed as a direct response, a handy shorthand and summary description and explanation of the way public sectors should be reorganized to bring their management approaches closer to business methods. The paper relies heavily on secondary source of data, the paper however observed that a reformed and well-focused public service anchored on the tenets of NPM offer a ready tool for efficient and effective public service delivery in Nigeria. The paper recommends that criticism of the doctrine of NPM from the political perspective should be tackled on a sustainable basis.