Influence of Owner’s Experience & Technological Critical Success Factors (CSFs) on Performance of Small and Medium-Sized Enterprises (SMSEs) in Central Senatorial District of Taraba State, Nigeria

Abstract

The research is on the determination of the Influence of Owner’s Experience & Technological Critical Success Factors (CSFs) on Performance of Small and Medium-sized Enterprises (SMSEs) in Central Senatorial District of Taraba State, Nigeria. Specifically, 2 Objectives, Research Questions and Null Hypotheses guided the study. The current study uses survey research design with the population size of 2,072 comprises of 665 owners/managers of business, 1,407 customers from 10 Small & Medium-Sized Enterprises (SMSEs). The researcher adopted the Gleen Sample Determination at 5% precious level with a sample size of 350 individuals’ SMSEs will be used for the study. The research is built on theoretical framework of the systems theory developed by Biologist Ludwig who postulated that performance of enterprise is subject to interaction of some components. The instrument for the data collection was 12 items structure questionnaire on a 4-point rating scale. The data were analyses using SPSS (Version 23) to run mean scores and standard deviations for answering the research questions. Linear Regression (LR) is employ to test null hypotheses at the 0.05 level of significance. The findings of the two factors reveals technological critical has a strongest positive significance while, owner’s experience critical success factor has the least influence on performance of SMSEs in Central Senatorial District of Taraba State.